A couple of words about Us
The majority of our team work in Central London, West London, North London and the Essex area. However, we do regularly undertake work in the South London and the Kent area. Within our team, Highland Oak Ltd possess engineering knowledge with a bias towards quality and processes and it is through this path that we have ingrained lean thinking within our daily activities. Here lies the key to our uniquely applied Total Quality Management (TQM) application which has given birth to our extraordinary “Build Efficiency Program”, details of which can be seen in the why chose us section. Additionally we have a master joiner, where we gain our expertise in extreme attention to detail of which the rest of the team strive to benchmark and whose skills are shared amongst the team to increase their knowledge base. We have an experienced and dedicated foremen that ensure sites start, progress and finish as planned without missing details. We also have a project manager who came second place in the prestigious Federation of Master Builders project manager awards and first in the NHBC “pride in the job awards” for on-site management. Within this close nit team, we have over fifty years of high end technical knowledge as well as proven, vetted practical experience within numerous environments from small residential houses to prestigious casinos in Central London.
Our team is proud to say that our motto is that we offer customers a “Traditional Build that is based on Tradition Values”. These values refer to trust, respect, courtesy, pride and a genuine caring nature. During our time, clients all over the Essex, London and Kent region have realised that we have made every effort to ensure that they recognise this motto and we make all efforts to help future clients recognise this too.
Our goal is also to ensure that after your job is complete, we strive to hear the statement “although we could have achieved this without you, we would not have wanted to”. Consequently, even before the construction phase, the procedure is thoroughly discussed and we offer advice, documents and assistance to help you prepare. During construction, the site management is in constant contact with the employees and the customers, so potential problems can be solved immediately with little to no disruption to work schedules.
We place great emphasis on consistent and long-term cooperation with same contractors in order to ensure our high quality requirements and values are upheld. Throughout our years of activity, we have honed all of the skills necessary to complete various build to outstanding standards and our testimonials and accreditation verify this.